Terms of Service

These terms are an agreement between you and Leads Lancer LLC for the use of BidStaff (the "Service"). By creating an account you accept them. If you use the Service for a company, you accept them on its behalf.

1. The Service

BidStaff helps freelancers and agencies write Upwork proposals with AI, manage samples, track applications and run a team. We are an independent product and are not affiliated with Upwork. You are responsible for following Upwork's Terms of Service and for every proposal you send.

2. Accounts

Keep your login details safe. The account admin is responsible for the members they add and for activity in the account. You must be at least 18 and give accurate information.

3. Plans, credits and billing

• Plans are billed monthly or yearly in advance through Stripe. Yearly plans are priced at 10 months for 12.
• Each plan includes monthly proposal credits (a proposal, a rewrite or an invitation reply) and job-check credits (one job match score each). Demo credits are one-time. Unused credits do not roll over.
• If a payment fails, AI writing pauses until payment succeeds. Your data stays available.
• You can cancel any time from the Billing tab; access continues until the end of the paid period. All payments are final, as described in our No-Refund Policy.
• We may change prices with at least 30 days' notice. Changes apply from your next renewal.

4. Acceptable use

Do not use the Service to send spam, misrepresent your skills or identity, break any law or platform rule, upload malware, try to access other customers' data, or resell the Service without permission. We may suspend accounts that do.

5. Your content

You own the content you add and the proposals generated for you. You give us permission to store and process it only to provide the Service. Make sure you have the right to use any samples and data you upload.

6. AI output

AI-generated text can contain mistakes. Always review proposals before sending. We do not guarantee that any proposal will win a job.

7. Availability

We work hard to keep the Service running, but it is provided "as is" and may sometimes be unavailable for maintenance or reasons outside our control.

8. Limitation of liability

To the maximum extent allowed by law, we are not liable for indirect or lost-profit damages, and our total liability is limited to the amount you paid us in the 3 months before the claim.

9. Termination

You can stop using the Service at any time. We may suspend or end access for breach of these terms. You can ask for a copy or deletion of your data by emailing help@bidstaff.com.

10. Changes

We may update these terms. Continued use after changes means you accept them; we will notify you of significant changes.

11. Contact

Leads Lancer LLC · help@bidstaff.com