No-Refund Policy

This policy applies to every purchase of BidStaff (the "Service") from Leads Lancer LLC. Please read it before you subscribe.

1. All payments are final

Because the Service gives you immediate access to AI credits and paid computing, all payments are non-refundable. This includes monthly and yearly subscriptions, renewals, upgrades and any unused credits, days or months.

2. Try before you buy

We do not offer a free trial, but you can ask for a demo. We may give you a promo code or a few one-time credits so you can test the Service on your own jobs before paying.

3. Canceling

• You can cancel any time in the app under Billing. Canceling stops the next renewal.
• You keep access and your remaining credits until the end of the period you already paid for. No partial refunds are given for the rest of that period.
• Your data stays in your account after you cancel, so you can come back later.

4. Plan changes

When you upgrade, our payment provider (Stripe) may charge a prorated difference right away. When you downgrade, the change applies to your next billing period. Prorations are not paid out as refunds.

5. Failed payments and suspended accounts

If a payment fails, AI writing pauses until it succeeds. Accounts suspended for breaking our Terms of Service are not refunded.

6. Billing mistakes

If you were charged twice or charged by mistake because of a technical error on our side, email help@bidstaff.com within 14 days and we will correct it. Nothing in this policy limits rights you have under the consumer laws of your country.

7. Chargebacks

Please contact us before opening a dispute with your bank. Accounts with an open chargeback may be paused until it is resolved.

8. Contact

Leads Lancer LLC · help@bidstaff.com